More often than not there are 2 things that cuase a keybaord to stop working. Either the keyboard is faulty or the software on the computer is stuck which makes the computer not get the inputs from the keyboard.
- If it is the software issue, the easiest way to fix it is to simply restart the computer. 99% of the time this will allow the computer to get a fresh start and become unstuck.
- If the keyboard is still not working after a restart then more than likely we will need to replace the keyboard. Please bring the device down to the tech bar when it is next open to swap your device while we repair it.
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